“I called Bridgetown to get help advice with a window problem that required immediate attention. This window was not purchased there but I called them because they were highly recommended. I called this morning at 9, desperate for advice because I had no idea how to fix it. The person who helped me (Laura) was so incredibly helpful and understanding. She asked around and Kevin offered to come help me. Within 20 minutes he arrived and fixed the problem and it was not easy. I cannot express my thanks enough to Laura and Kevin restoring my faith in humanity to help out a total stranger. Since I bought this house I have been stood up multiple times, told they are too busy, and being generally rude about customer service support. However, Bridgetown was awesome and so personable. I appreciate you so much and you WILL be getting my future business.”